Customer Service
We're here Monday–Friday, 9:00 AM–5:00 PM CT
Thank you for choosing DRIVER APPRECIATION SOLUTIONS INC. Our customer service team is available to assist you with any questions, concerns, or order support you may need. Please use the contact methods below to reach us.
By Phone
Telephone: 302.681.0995
Hours of Operation: Monday through Friday, 9:00 a.m. to 5:00 p.m. Central Time, excluding U.S. federal holidays.
By Email
Customer Service / Returns: returns@driverappreciationsolutions.com
We strive to respond to all email inquiries within one (1) to two (2) business days.
By Mail
DRIVER APPRECIATION SOLUTIONS INC.
1401 Pennsylvania Ave, Ste 105 6166
Wilmington, DE 19806
Online Contact Form
Customers may also reach our team through the Contact Us form on our website. Submissions are routed directly to returns@driverappreciationsolutions.com.
What to Include in Your Message
To help us assist you as quickly as possible, please include the following in any written communication:
- Your full name as it appears on the order
- Your order number or confirmation number
- The email address used to place the order
- A clear description of your question, issue, or request
- Any photographs that may help us evaluate a damaged or defective item
Response Times
We aim to acknowledge every customer inquiry within one (1) business day and to provide a substantive response or resolution within two (2) to five (5) business days, depending on the nature of the request. Time-sensitive issues, such as order delivery problems, are prioritized.
Accessibility
If you require an accommodation in order to communicate with our customer service team, please contact us at returns@driverappreciationsolutions.com or 302.681.0995 and we will work with you to provide an accessible channel of communication.