Customer Service

By Phone

Telephone: 302.681.0995

Hours of Operation: Monday through Friday, 9:00 a.m. to 5:00 p.m. Central Time, excluding U.S. federal holidays.

By Email

Customer Service / Returns: returns@driverappreciationsolutions.com

We strive to respond to all email inquiries within one (1) to two (2) business days.

By Mail

DRIVER APPRECIATION SOLUTIONS INC.
1401 Pennsylvania Ave, Ste 105 6166
Wilmington, DE 19806

Online Contact Form

Customers may also reach our team through the Contact Us form on our website. Submissions are routed directly to returns@driverappreciationsolutions.com.

What to Include in Your Message

To help us assist you as quickly as possible, please include the following in any written communication:

• Your full name as it appears on the order
• Your order number or confirmation number
• The email address used to place the order
• A clear description of your question, issue, or request
• Any photographs that may help us evaluate a damaged or defective item

Response Times

We aim to acknowledge every customer inquiry within one (1) business day and to provide a substantive response or resolution within two (2) to five (5) business days, depending on the nature of the request. Time-sensitive issues, such as order delivery problems, are prioritized.

Accessibility

If you require an accommodation in order to communicate with our customer service team, please contact us at returns@driverappreciationsolutions.com or 302.681.0995 and we will work with you to provide an accessible channel of communication.